[ 01 · Introduction ]

S 33.8688° · E 151.2093°

Portfolio · PM

Est. 2016 — Present

preeti

Payments · Product · Manager

Shipping money,gracefully.

I build payment products that move real money for real people — wallets, merchant rails, launch pads and evaluation tooling for the age of AI. Currently redefining trust at the edge of fintech and machine intelligence.

Now

Building AI evaluation
infrastructure for
payment platforms.

Selected Work→or, say hello ↗

✦

Fig. 01 — Portrait, Sydney/ 2026

Scroll

Payments✦Wallets✦AI Evaluation✦Merchant Rails✦0 → 1✦Growth✦Product Strategy✦Trust & Safety✦Payments✦Wallets✦AI Evaluation✦Merchant Rails✦0 → 1✦Growth✦Product Strategy✦Trust & Safety✦Payments✦Wallets✦AI Evaluation✦Merchant Rails✦0 → 1✦Growth✦Product Strategy✦Trust & Safety✦Payments✦Wallets✦AI Evaluation✦Merchant Rails✦0 → 1✦Growth✦Product Strategy✦Trust & Safety✦

[ Chapter II — Manifesto ]

Four things I believe
about building money.

A working philosophy, revised monthly, argued daily.

Money as a language.

Every payment is a sentence — between people, machines and institutions. My job is to make the grammar effortless: fast, safe, and quietly beautiful.

✦

Ship small, ship real.

Beta over vaporware. I ship the smallest thing that changes behavior, measure the truth in the data, and let the roadmap earn its next chapter.

✦

AI without vertigo.

AI in payments doesn't need spectacle — it needs evaluation, guardrails and trust rails. I build the boring parts so the magic feels safe.

✦

Beauty is a feature.

The best money products disappear into the moment. Design isn't decoration; it's the difference between a user and an advocate.

✦

[ Chapter III — Selected Work ]

Four products,
one obsession.

Live projects — each one solves a real payment friction, from wallet onboarding to AI evaluation. Tap any case to explore the live build.

P/012026 · Product Lead

[ Chapter IV — Case Studies ]

The receipts,
itemised.

Case Study · 0101 / 04

Activation Funnel Redesign

Activation rate improved from 42% to 61% in 12 weeks.

Led an onboarding redesign across web and mobile using weekly experiment cycles and end-to-end funnel instrumentation.

01Time-to-first-value reduced by 37% (4.3 days → 2.7 days).
02Day-14 retention increased by 11 percentage points.
03Estimated +$420K annualized expansion revenue from faster activation.

· Onboarding· Experimentation· Growth

Case Study · 0202 / 04

Support Triage Platform

Average resolution time dropped by 44% (19h → 10.6h).

Defined requirements with support, ops, and engineering, then shipped a routing and prioritization workflow in 8 weeks.

01Escalation volume reduced by 29% after introducing queue ownership rules.
02First-response SLA compliance improved from 71% to 93%.
03Manual duplicate ticket handling reduced by 58%.

· Workflow· Ops· Prioritization

Case Study · 0303 / 04

Product Operating Model for 4 Squads

Delivery predictability improved by 28% within 1 planning cycle.

Implemented quarterly planning, outcome-based roadmaps, and weekly KPI reviews across product, design, and engineering.

01Roadmap spillover reduced from 34% to 18% quarter-over-quarter.
02Unplanned urgent work dropped by 22% due to clearer prioritization.
03Discovery allocation stabilized at 20% capacity each sprint.

· Operating Model· Planning· Leadership

Case Study · 0404 / 04

Cross-Functional Metrics Dashboard

Adopted by 3 business functions in the first month.

Partnered with data engineering on trusted KPI definitions and built role-based views for product, growth, and leadership.

01Weekly reporting prep time reduced from 6 hours to 90 minutes.
02Decision latency on growth experiments reduced by 35%.
03Metric discrepancy incidents dropped by 63% after KPI governance launch.

· Analytics· KPI Governance· Data

[ Chapter V — About ]

Off the record,
on the ledger.

I'm a payments PM working at the intersection of trust, speed and AI. I've shipped wallets used by millions, launched merchant rails in emerging markets, and now build the evaluation layer that keeps AI honest in production.

When I'm not writing PRDs, I'm reading long-form journalism, chasing good light with a film camera, or explaining to friends why UPI actually is beautiful, please just look.

Years shipping

Products live

Currencies handled

Product Craft

0 → 1 launches
Roadmapping & OKRs
Discovery & user research
Experimentation (A/B)
PRDs that ship

Payments Depth

Digital wallets
Merchant onboarding
KYC / KYB
Risk & fraud rails
Cross-border rails

AI & Data

LLM evaluation
Prompt design
Guardrails & safety
SQL / analytics
Metrics frameworks

Tooling

Figma
Amplitude
Mixpanel
Notion
Linear
Metabase

hello

[ Chapter VI — Contact ]

Have a
payment problem
worth solving?

I'm open to consulting engagements, fractional PM roles, and full-time opportunities in payments, wallets & AI infra. If it moves money — I want to hear about it.

Start an email→

Email ↗

basupreeti1007@gmail.com